Frequently Asked Questions

 
How do I make a claim?

First, contact your New Zealand Home Loans Consultant. They’ll help you through the claim process. If you can’t remember their name or have lost their contact details please call us on 0800 DEBT FREE (0800 332 837) or email info@nzhomeloans.co.nz

 

Do I continue to pay my premiums while I am on claim?

This is dependent on the type of policy(s) you have. Contact your Consultant or check your policy wordings to clarify.

 

Should I get prior approval if I am making a claim on a Health Insurance Policy?

Applying for prior approval means you can be confident you’ll be covered before undertaking treatment. Arrangements can also be made to pay your providers directly.

btn enquire
 

 

Disclaimer
The information contained on this website is general in nature and is not intended as advice. It may not be relevant to individual circumstances and before making any investment, insurance or financial planning decision; you should consult a professional adviser. Copies of our disclosure statements are available on request, free of charge.
 
 
Work for Us
New Zealand Home Loans is not about just selling loans. We are about unearthing our clients’ hidden plans and dreams and putting customised solutions in place to turn these plans into reality.